If you are looking to work with a recruiter to help you with your career goals or for experts to help you find top talent in e-discovery or cybersecurity space, go to Our Team to contact the recruiter or business development professional for your area.
Yes. All information remains confidential, and TRU does not submit your resume to a client without your express permission.
Contract positions traditionally help you bridge a gap in full-time employment, gain valuable work experience, and possibly “get your foot in the door” of a company. For TRU contractors, contracting has become a choice and a professional pathway towards earning more money in less amount of time, while working on the most complex e-discovery and cybersecurity projects in the world. For more on this, check out our Contract Staffing page. TRU also maintains relationships with clients that give us exclusive access to job opportunities that you will not find online. .
Without TRU representation, you are at an immediate disadvantage while interviewing because TRU preps all of our candidates and clients before every interview. Our depth of intimate knowledge of company and role you seek takes the guesswork out of what questions will be asked, what questions you need to ask, the company culture, how to discuss compensation, and, most importantly, how to best position yourself to get the job. Resumes sent by TRU almost always get reviewed by our clients before any online portal submissions. Resumes sent through online portals have the lowest hiring success rates.
We strongly encourage clients who are hiring to work with TRU exclusively. TRU offers predictable and discounted pricing for clients who work with TRU and only TRU. For job seekers, we do not expect exclusivity, though we do encourage it. Candidates who work with us exclusively get priority. We are confident that you will find our style of representation to be so superior that you won't want to work with anyone else. However, if you are working with someone else, it is essential that you know where you've submitted you as we are not able to represent you anywhere you’ve been submitted in the last six months to a year.
We prefer to communicate via personal cell phone and email, and so should you. We do not want to expose your job search to your current employer by calling and emailing you at work. If you cannot check personal email during business hours, or do not get cell reception in your office, let us know and we will devise a mutually agreeable process for communication.
Don’t send résumés out directly (i.e. self-submit) without checking with us first. Typically, we have direct relationships with hiring managers that can get you to the front of the line faster than if you self-submit. If we don’t have those relationships, we will be honest with you and let you know right away so that you can then self-submit.
Do not contact the company directly other than to send a thank you after your interview. Your contact with the prospective employer should be through your TRU representative unless otherwise directed.
Each week we send out a Hot Jobs newsletter detailing new additions to our job listings. TRU typically maintains over 200 active openings globally with a constantly evolving portfolio of clientele. We are always looking for the best fit for you, but, by signing up for Hot Jobs, you will understand the market and stay educated about what kind of opportunities are available. It also helps you understand the market and stay educated about what types of jobs companies are recruiting for and where. We have found that the Hot Jobs are particularly helpful for candidates looking to relocate to atypical geographic markets. Subscribe here.
Please make sure your résumé is:
- Carefully edited and proofread. We’ll put another two or three sets of eyes on it, but we can’t stress enough the importance of correct spelling and grammar. A missing letter or wrong adverb that slips through the spell check can cost you the job! Your résumé is your first impression, your calling card, your “best foot forward.”
- Accurate. Dates of employment should not be estimates, as most often they will be verified by background checks. You can round to the month, but not the year. Do not omit a job from your chronology, even if you were only there a short amount of time. Omitting a job from your resume might be seen as duplicitous if the omission is discovered later on in the process.
- No Copy/Paste. If you have the same bullet points copied and pasted under the last several jobs, you need to rethink and retool your résumé. This implies laziness to our clients and lack of growth from job to job.
- The Three Page Rule: If your résumé is more than three pages, it's probably too long. Clients will probably read the first two pages and glance over everything else. If your résumé is one page, it's probably too short. Clients want to know as much about your recent job experience as possible. Your current position should consume the bulk of the first page of your résumé.
- Chronology: Clients want résumés in chronological order from most recent to oldest job held, with education at the bottom.
- Skills and experiences: Separating all your skills and experiences, and then bullet pointing your dates of employment is not an acceptable résumé. Experience and employers must be linked in the résumé.
We will give your résumé a final proofread and edit it if necessary. We’ll also add a TRU header to the résumé so that potential employers know who represents you. We ask that you always take your TRU résumé with you on interviews for consistency.
Once an offer is extended, you will need three professional references that you can provide. Ideally, two references are from former supervisors. Have the names, emails, titles, relationship to you, and phone numbers for these references ready at all times before you start interviewing. This will expedite things tremendously on the back end of the search. Try to save co-workers or peers for optional, not required references. Do not use anyone from your current employer as a reference, since references will be checked before you give notice. If one of our clients requires a supervisory reference from your current employer, we always negotiate that hose references are only checked after an offer has been extended and accepted and you have cleared all other background and reference checks.
Prepare for degree verification. This can be time-consuming if you don’t have the right records. Make sure you have a copy of your diploma and college transcript ready and available at all times. Before starting your search, we highly recommend getting in touch with the Bursar's office at your university if you do not have these documents. If you have any outstanding bills towards your education that will lead to a background check indicating that your degree is incomplete, please notify TRU at the start of your search.
This isn’t an interview, so don’t be nervous! This first call will usually last 20-30 minutes. Your agent will flesh out the details of your career experience and aspirations so that he/she can find you a good fit with our available job openings. This person will be your primary point of contact throughout the interview process for preps, debriefs, placement resolution, and salary negotiation. This is your agent—your new best friend. Your agent for life.
Just because we don't have an open position for you today, doesn't mean we won't tomorrow. If, for some reason, your skill set and experience doesn’t match with the types of positions we fill, we’ll let you know. We will give you some suggestions for how to fill in the gaps with more education and/or experience so that we might help place you in the future. Click here to learn more about the TRU Scholarship Program.
The #1 frustration that our clients (and we) have with candidates is when we present you somewhere that you have already submitted a résumé. If you’ve been actively looking for a job within the last 365 days, you must keep a list of all the places that you have submitted, either directly yourself, through a website, or through friends, family, or other recruiters. We’ll ask for this very early on in the process, because we can’t submit you anywhere you’ve already been submitted within the last six to twelve months.
After a thorough evaluation, your representative will provide you with recommendations of where we would like to submit you. At this point in the process, we typically will provide you with a list of company/firm names, web addresses, and job descriptions. You will then have a follow-up call with your TRU agent to discuss these opportunities and ask questions. Once you confirm interest in exploring those opportunities, we will submit your résumé and any appropriate checklists for consideration.
If a client asks to interview you, the scheduling of that interview will be handled by our National Operations Manager Shannon Bock ([email protected], 917-670-6919). She will be the immediate point of contact for all of the logistics of your interview. When you are contacted to schedule an interview, follow-up call, or to solicit additional needed information, we ask that you return correspondence immediately, and in no more than 24 hours. We cannot emphasize enough the importance of this. This allows us to hold a standard of responsiveness in communication to our clients (your prospective employers). Our clients have come to expect this level of responsiveness from TRU and the talent we represent. Even small delays can play out to your disadvantage, so, if the National Operations Manager is actively working out an interview time, do your best to check your personal email once an hour, if possible.
Once we submit your résumé, be ready to interview immediately. The interview process can sometimes move very fast, or very slow. We know our clients intimately and try to set expectations with you about the likely timing of the process before we submit your résumé. But once it starts, it can often take on a rapid pace, especially if the client is enthusiastic about your candidacy. Nothing is more frustrating to our clients than asking to meet someone we send and not being able to interview the candidate for over a week or longer.
If you have time off, training, or other travel planned while you are actively interviewing, please let TRU know the dates you will be unavailable as soon as possible. Additionally, if you have a vacation planned within 12 months, please let us know.
One of the major benefits of working with TRU is that a TRU representative will prep you for every interview you go on! During these preps, you will learn about the client and the specific people at the company you will interview with. We will cover questions you can expect to be asked at the interview. We’ll give you advice on how to field challenging questions, how to handle salary questions—even what to wear! Please schedule these prep meetings in a place where you can talk freely, take notes, and be heard clearly. Ideally you should be in front of the internet while prepping in order to reference the company website, interviewer LinkedIn pages, and other information. Prep calls are far less effective if you are unable to take notes, unable to role play/speak freely (if you are in an office and others can hear), or on the street where background noise interferes with clarity. It goes without saying, but the same rule applies for phone interviews with clients. These preparation calls can be challenging, as we will be expecting you to answer some questions as if you were on an interview. We have found that the more sincerely candidates take these prep meetings, the better the interviews go. Our clients have also come to expect that a TRU candidate has been prepped thoroughly before an interview. Our goal is to ensure you meet their expectations and that you have done the appropriate homework. A successful interview is not about what you know, but rather your ability to articulate what you've done. We want to bring out the best in you prior to your interview.
Tom Cruise doesn't negotiate his own salary, why should you? Your TRU recruiter will explain to you how best to handle money questions if they come, and TRU contractually requires most of our clients to allow TRU to negotiate compensation on your behalf.
Dress for success. Your TRU representative will go over the appropriate clothing for an interview. Err on the conservative side, with dark suits and ties for men and below-the-knee skirts or pants and blouses with high necklines for women. Yes, men need to wear a tie every single time.
Never be late to an interview. In fact, be exactly 10-15 minutes early, no more no less. Being late to an interview says to a potential employer that you don’t care about the job or their time. On the other hand, being 30 minutes early or more can also be discomforting. No one wants to keep someone waiting, and they may not be ready for you early. If you arrive more than 15 minutes early, grab a cup of coffee/tea/water outside the building and review your interviewing notes and questions until the time is appropriate to arrive.
If you are running late, need to reschedule, can’t find the address, lost the directions, need the names of who you are meeting again, etc.—contact National Operations Manager Shannon Bock ([email protected], 917-670-6919).
After every interview, contact your TRU representative immediately. We’ll want to know the play-by-play details: What questions did they ask you? What questions did you ask them? Did you learn anything new? Did they talk about next steps? Did money come up in conversation? How long were you in? Did you meet everyone scheduled? Did you meet anyone new? Did anything come up that surprised you? The reason we ask you to call us immediately is twofold. One, the details of the interview fade over time. By discussing your interview immediately after, we gather gut-reaction insight into your thought process, provide damage control if something went wrong, provide reassurance when something goes well, and, most importantly, provide advice and guidance for future interviews. Additionally, our clients have come to expect that TRU candidates debrief with our agents relatively quickly after the interview. Our clients almost always start by asking us: “So, what did the candidate think?” Follow-up interviews receive the same amount of attention as the primary interview in terms of scheduling and prepping, so be sure to stay on top of all of your TRU activity! Talk to your agent weekly, if not daily.
It is immensely important that you send a thank you email within 24 hours of the interview. We’ll send you a reminder, but it’s your responsibility to send a thank you note. Tell your interviewer that you appreciate the time they spent talking with you, mention things that excite you about the company, and always make sure there are no spelling or grammar mistakes. We will provide you with contact info if you did not get a business card during your interview. If you want us to proofread the thank you email before you send it, we are happy to do so.
If all goes well, the client will make an offer. This offer is contingent on a background check, reference check, and potentially a conflicts check. TRU will handle and negotiate all aspects of the offer related to your starting salary, benefits, and vacation, so being open and honest about your needs and current package is essential. If you decide to accept the offer, be sure to call your references and let them know to expect a call from the hiring manager of your future employer. Once again, things can move quickly in this phase, so be on top of your correspondence.
If you have changed your mind and don’t want to leave your current job, please tell us immediately. It hurts TRU’s reputation and your credibility if we give a list of demands, those demands are met, and you still don’t accept the job. Being candid about your thought process is essential.
Don’t give notice before signing your offer letter and getting the green light from your TRU agent regarding clearance! When you give notice, make sure you put it in writing, but also speak to your supervisor. Set expectations for what you will complete before you leave, and meet those expectations. Set a clear end date. There’s no reason to burn bridges anywhere; leaving a company with class and grace is important to your reputation and career—and ours. Once you accept an offer, TRU will send you our proprietary resignation packet, which will include sample notice letters and literature about how to resign in the best way possible as well as resist temptation to accept a counter offer.
Sometimes when you tell an employer you are leaving, it puts them in a bind. They want to solve their immediate problem by offering you more money or other benefits. It’s important at this stage to resist this temptation. According to The National Business Employment Weekly, four out of five people who accept counter offers are fired, replaced, or leave on their own within six months. Those are not good odds. We never encourage our clients to make counter offers and never encourage candidates to accept them.
We typically provide a 90-day unconditional guarantee to our clients—if you leave the job or get terminated in the first 90 days, no payment is due to TRU. TRU has less than a 3% fall-off rate, meaning that if we place 100 people in direct hire jobs in a year, fewer than 3 do not make their guarantee. These statistics speak to our ability to find you and our clients the right fit. In most cases, everything at the new position will be smooth sailing, and we will always be here for guidance or career advice as you need it. If, however, you have questions or concerns about your job, your TRU representative is the perfect resource. In many cases, our long-standing relationship with the company will allow us to put you in touch with the right people to help resolve any problems or concerns you might have.
If, at any point, you are considering leaving your new position, whether it is within a month or years later, reach out to your TRU representative immediately! We’ll advise you and talk you through your options.
The scholarship program is open to anyone looking for training and educational opportunities in the legal technology industry. It takes place once a year and to date, has brought more than $80,000 in education to this market. If you are interested in learning more, visit our Scholarship Program page today! If you are a hiring manager or thought leader in the e-discovery or cybersecurity industries and have an interest in being in our scholarship advisory board, please contact us and let us know.
The TRU Scholarship Program is an annual program. The application process opens in the first quarter of each year, typically late January, and scholarship winners are announced around April 1st and fulfilled in April through December.