TRU Tips

Professionals who refuse to make time to return phone calls and only wish to communicate via email are likely to be viewed as uncollaborative and perhaps even combative, whether that is the intention or not.

TOP 3 Reasons Phone Communication Is Still Essential
  • Tone is often misinterpreted in email but rarely via phone.
  • People are generally more inclined to be combative via email but less so when speaking directly to someone.
  • Returning phone calls is a sign of respect; neglecting to do so reads as being dismissive.
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Recent News & Events
TRU Tips

In 2019, cloud-focused ESI software companies successfully bolstered, expanded, and matured their sales forces and client onboarding mechanisms in order to pave the way for anticipated booms in business in 2020.

TOP 3 ESI Sales Staffing Trends Of 2019
  • The average base compensation offered for an individual contributor decreased nominally from 2018.
  • ESI sales reps who changed jobs to service (not software) providers dropped by fifty percent.
  • ESI service providers likely spent more money on sales staff retention than net new hiring in 2019, particularly in the first two quarters.
Wednesday, 04 December 2019, 13:55
TRU Tips

Fourth quarter hiring this year has intensified and clients are going above and beyond to lock in new talent for new jobs.

TOP 3 Myths About End Of Year Hiring
  • Candidates will not change jobs because they are waiting for a year-end bonus. False!
  • Clients will not set delayed start dates or offer sign-on bonuses to entice talent to make decisions about changing jobs before the end of the year. False!
  • Hiring managers will be slow to act due to the holidays. False!
Wednesday, 27 November 2019, 15:55
TRU Tips

For every day out of the office, anticipate it taking three days to feel caught up.

TOP 3 Ways To Catch Up After Being Out Of Office
  • Keep your out of office message on one day longer to buy time to catch up.
  • Work from the top of your inbox and move down. Respond to the latest information in a chain as people often resolve issues during your absence.
  • Do a quick categorization of priorities and stick to them. Don’t sweat the small stuff.
Wednesday, 20 November 2019, 14:47