Job Details

e-Discovery Project Manager - West (SOFTWARE COMPANY)

ANYWHERE, United States
  • Employment Type: Direct Hire
Our client, a leading software-as-a-service provider, is hiring multiple Project Managers to join their managed services team. Successful candidates will have strong experience working with e-discovery software in both a technical and client-facing environment. Strong knowledge of the e-discovery industry standard review process and production tools including Relativity, Everlaw, Catalyst, Accelerate, and more are required. These candidates will be a main point of contact for engaging clients, internal teams and other members of the managed services team as needed. Project Managers will be expected to come with some consultative skills and ability to work in an expanding and fast-paced environment. Send resumes to [email protected]

Position Description    
  • The primary point of contact for clients; as a result, will have a major impact on the client’s journey
  • Will work closely with the Product team and will be an important part of enhancing the product
  • Will work very closely with account teams to ensure customers are having a positive and successful experience
  • Serves as primary point of contact to manage client data through the e-discovery lifecycle
  • Creates review workflows and administer databases
  • Develops advanced knowledge of the platform and its capabilities in order to advise clients on best practices for early data assessment, document review, production, depositions, and trial
  • Acts as ambassador to clients and at client functions
  • Builds rapport and establish open communication with clients regarding usage, status reporting, and core product functionality
  • Delivers product training to attorneys, paralegals, and litigation support specialists
  • Provides feedback and feature requests to the product and engineering teams
  • Collaborates with other Project Managers and team members
  • E-discovery project management experience at a law firm, in-house legal department, or service provider
  • Deep knowledge of one or more industry standard e-discovery platforms, such as Relativity, Recommind, or Concordance 
  • Excellent written and verbal communication skills with a focus on detail, organization, and responsiveness
  • Successfully able to manage multiple fast-paced projects simultaneously
  • Strong problem-solving and analytical-thinking skills to troubleshoot technical challenges and craft creative solutions
  • Committed to providing excellent service and support, both internally and externally
  • Flexible and adaptable to changing priorities, scope, and technology
  • Able to work independently and as part of a team
  • Familiar with data collection and processing software, such as LAW, Cellebrite, Relativity Processing, Nuix, X1, EnCase, FTK, and others
  • Bachelor’s degree required
Additional Qualifications
  • Have worked at a Consulting firm or provided consultative solutions in e-discovery
  • Are certified in other e-discovery platforms and applications, such as Relativity, Nuix, LAW, or Brainspace
  • Have experience working for a litigation support group at a law firm/corporation or working closely with lit support groups in your previous roles
  • Have a JD
  • Have worked for a software company

Interested in this job? Get in touch.

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