Job Details

Trial Technology/Litigation Support Specialist (LAW FIRM)

Washington, DC, United States
  • Employment Type: Direct Hire

Our client, a major Am Law firm, is seeking to add a Trial Support Professional to its growing, national team! The successful Trial Technology Specialist will have substantial expertise as a trial support guru and preferably hot seat experience as well. Setting up war rooms, courtrooms, local networks, along with troubleshooting technical issues, leveraging Relativity to pull exhibits, and experience using TrialDirector are all essential to this role. This position collaborates with a strong, supportive team and provides room for growth. This is a remote role but will require travel for onsite trials. When not on trial, this person will be cross-trained and groomed on e-discovery and litigation support technology, like Relativity, and will be given pathways for growth beyond trial. Send resumes to [email protected].

Summary of Duties and Responsibilities:

e-Discovery:

  • Manages eDiscovery projects; provides on-going advice on best and most efficient practices to process, review and manage data
  • Develops project design specification in consultation with legal team; acts as primary contact for the legal team and vendors during the lifecycle of projects and assists the legal teams through all stages of litigation lifecycle for the projects
  • Develops, monitors/maintains and provides comprehensive reporting to legal team, including project metrics
  • Reviews and loads data into litigation databases and troubleshoots errors/technical issues; troubleshoots litigation support applications
  • Serves as a technical liaison with vendors or the firm’s Information Technology department to resolve issues; works with IT department team members to resolve technical problems related to litigation support and remote access issues
  • Defines business and technical requirements and develops and/or coordinates the development of specialized databases or programs
  • Provides ad hoc training on the firm's various eDiscovery software applications
  • Other duties and special projects as assigned

Trial Technology:

  • Leverages resources of the entire firm to deliver an “in office” experience to those case teams travelling for trials, hearings, arbitrations, and mediations
  • Using existing trial support standards and processes, coordinates the cross-functional delivery of all services to case teams, acting as the single point of contact for all IT questions, concerns and needs
  • Assists with developing, meeting and following Trial Technology operating standards, practices, and procedures, including development and implementation of methods for measuring and reporting on achieving goals and objectives set by senior leadership
  • Consults, advises and assists attorneys, legal assistants and other case team members on trial preparation, ranging from identifying appropriate war rooms spaces to transporting IT trial materials to site
  • Creates, implements and maintains knowledge databases relevant to trials and presentation work including information about judges’ preferences regarding IT set-ups, courtroom layouts, courthouse restrictions or requirements for the use of outside IT equipment
  • Effectively markets and promotes the firm’s services and trial resources
  • Investigates and develops trial support best practices and advises case teams on implementing those practices, as well as evaluates and recommends trial technology tools
  • Works with eDiscovery team and other IT personnel to test and implement trial technology software and upgrades within the firm environment
  • Identifies upcoming trials, hearings and arbitrations and coordinates necessary support and services
  • Other duties and special projects as assigned

Qualifications:

  • High school diploma or equivalent required; Bachelor’s degree preferred
  • Experience in trial technology experience in a professional services environment required; law firm experience preferred
  • Previous eDiscovery/litigation support or similar legal experience required, including previous experience working independently with clients and litigation teams
  • Experience analyzing, configuring and implementing software
  • Demonstrated proficiency in Microsoft Office Suite (including strong knowledge of PowerPoint, Excel and Adobe Acrobat to include redacting and redlining expertise.)
  • In-depth experience (use and troubleshooting) with litigation support software (Relativity, Concordance, Ipro, LiveNote, CaseMap, TimeMap, DtSearch, and other similar litigation support software), network environments, to coordinate technical resources for practice group support projects, including equipment, staffing and software/applications
  • Ability to define requirements for litigation support and prepare ESI protocols and make recommendations for use; requires ability to develop related implementation plans, including developing specifications and time requirements for changes and/or developments in firm software and hardware applications
  • Knowledge of various data storage methodologies, including effective methods for extracting information from source data using evidentially defensible methods; strategies for converting extracted data to reviewable form; various review methodologies and systems, including vendor-hosted solutions; and methods of effective electronic production
  • Demonstrated ability to coordinate multiple projects/initiatives simultaneously while meeting deadlines and business objectives
  • Technical skills to develop project design specifications for litigation support, including identifying appropriate vendors and monitoring vendor work through lifecycle of projects
  • Ability to prepare and monitor project budgets and develop purchasing bids/agreements
  • Ability to work well without direct supervision
  • Must have the ability to work well under pressure, meet frequent deadlines, and prioritize multiple tasks
  • Excellent oral and written communication (including spelling and grammar) and interpersonal skills are required
  • Flexible attitude and the ability to deal well with changing assignments and priorities; willingness to learn and acquire advanced duties, and provide support to varied office members
  • Firm Competencies with Behavioral Statements

Customer/Client Service:

  • Responds to customer/client requests in a professional manner
  • Identifies and responds to customer/client issues/problems in a timely manner and seeks feedback/follow-up as appropriate
  • Builds effective working relationships as appropriate

Firm Knowledge:

  • Demonstrates knowledge of the firm’s culture, practices, business, and structure
  • Demonstrates knowledge and adherence to basic firm policies, procedures, and processes

Initiative:

  • Takes initiative beyond routine responsibility
  • Seeks out and accepts new responsibilities
  • Seeks development opportunities to enhance skills

Accountability:

  • Owns mistakes and takes corrective action
  • Meets work deadlines as assigned
  • Meets firm standards for attendance and punctuality
  • Meets deadlines for all required firm processes, including timesheets and other financial documentation

Work Management:

  • Works well independently
  • Demonstrates dedication to producing quality work products
  • Pays attention to detail when completing work assignments
  • Organizes and prioritizes workload appropriately
  • Utilizes resources appropriately to complete work in the most efficient manner
  • Cooperates and demonstrates flexibility when facing change

Communication:

  • Interacts effectively and courteously, in person, by telephone, and in written correspondence with attorneys, supervisors, coworkers, and other business professionals
  • Proactively communicates the status of work
  • Understands the need to ask questions and seek guidance
  • Expresses thoughts clearly, accurately, and concisely, both verbally and in writing
  • Maintains confidentiality of firm, client, and coworker information
  • Refers issues to firm leadership as necessary

Teamwork:

  • Builds effective relationships with coworkers
  • Participates and contributes fully as a team member
  • Backs up other team members as needed

Technology:

  • Utilizes available technology to carry out job responsibilities
  • Determines most appropriate technology to accomplish a given task
  • Seeks ways to utilize technology to improve efficiency

Adaptability:

  • Looks for ways to make changes work rather than only identifying why change will not work
  • Exhibits flexibility in cross-training; learns new procedures in a timely manner; adjusts to changes in routine, assignments, and firm/client needs; and continues to be productive
  • Makes suggestions for increasing the effectiveness of changes
  • Shows willingness to learn and accept new tasks, processes, and technologies
  • Shifts strategy or approach in response to the demands of a situation
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