Job Details


Washington, DC, United States
  • Employment Type: Contract To Hire
Our client, a leading technology innovation company, is seeking a Relativity Subject Matter Expert. In this role, the Relativity Subject Matter Expert will act as the main point of contact for all escalations related to Relativity Support. The Relativity SME will work closely with internal teams to help answer questions as well as train and troubleshoot in Relativity. This is a great role for a lover of Relativity who wants to move away from case management and into more escalation and technology management. Must have expert-level experience and passion for using Relativity. High quality of life. No devices brought home. Send resumes to [email protected].

  • Provides advance-level support and guidance in the use of Relativity to attorneys, investigators and to the Litigation Support Specialists
  • Performs specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other matters
  • Works with the technical support group to resolve user issues with access, slowness, freezing, and viewer installation
  • Works directly with Relativity’s staff as needed to resolve software specific issues
  • Plays a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts or workflows used across all workspaces or across the workspaces of an entire division
  • Remains proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest.
  • As staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the advocate by submitting ideas through the Relativity User Portal and request other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity
  • Performs Relativity demos, conduct trainings, and create user documentation for various workflows
Basic Qualifications:
  • Significant litigation support experience to include progressively more advanced Relativity experience
  • Master’s degree or J.D., a Bachelor’s degree plus significant experience may be substituted for the Master’s degree
  • Relativity RCA certification
  • Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated
  • Excellent oral and written communications skills required
  • Must be a U.S. citizen
  • Must be able to obtain a Public Trust clearance
Desired Qualifications:
  • Two (2) Relativity certifications, preferably, including the RCA
  • A Relativity Master certification, ideal
  • Experience using LAW PreDiscovery and Conformity Engine, preferred
  • Experience using Microsoft SQL Server, helpful but not required
  • Current or active clearance, preferred


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