Job Details

Project Analyst (VENDOR)

ANYWHERE, United States
  • Employment Type: Direct Hire
Our client is seeking a Project Analyst to join their team. In this role, the Analyst will assist the Project Managers in tracking, organizing, processing, and handling the promotion of client supplied data and workflows. Duties will include serving as the primary keeper of project reporting on client projects, a daily point of contact for client requests, and queue manager of client priorities. The ideal candidate will have processing experience, a working knowledge of Relativity, and will have excelled in customer service as well as demonstrated excellent interpersonal and communication skills. The ideal candidate will have processing experience, a working knowledge of Relativity and will have excelled in customer service, as well as demonstrating excellent interpersonal and communication skills. Send resumes to [email protected].

Principal Job Responsibilities:
  • Works as the single-point of contact on daily requests from multiple parties on various matters and escalate to the Project Manager as necessary
  • Drafts processing statements of work and Playbook(s) to be used by other departments in executing their portions of a project
  • Obtains, examines, and prepares client data for processing
  • Processes data through Relativity Processing application
  • Troubleshooting and routine support of Relativity Processing and Workspace(s)
  • Utilizes downtime to assist CS department in routine client requests
  • Interprets client needs and PM instructions in order to accurately and efficiently pass them on to other operational groups
  • Assists in troubleshooting and resolving any client issues with delivered or hosted data
  • Monitors and reports on the progress of client projects through the multiple departments
Desired Qualifications and Skills:
  • High technical aptitude with database programs, text editors and review platforms
  • Proficient knowledge of Relativity Processing
  • Working knowledge of Relativity including, but not limited to: Fields, Choices, Views, Layouts, RDC – Import/Export, Searching, STRs, and Imaging/OCR Sets
  • Highly organized and able to monitor and effectively record progress of multiple processes
  • Availability to work extended hours as needed when client project loads increase
  • Possesses excellent customer service, interpersonal and communication skills
  • Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail
  • Proven ability to work well in a team based environment

 

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