Job Details

e-Discovery Project Manager (VENDOR)

East Coast, Anywhere, United States
  • Employment Type: Direct Hire

Our client, a top 10 vendor, is seeking a Project Manager to work remotely from home anywhere on the East Coast. The Project Manager will serve as the primary point of contact for all clients assigned to their team and will ensure consistently superior client service standards. This role will oversee and coordinate multiple projects and will strategize best practices to accomplish client goals and to meet client deadlines. The Project Manager will operate as a liaison between internal teams to manage client requests. The ideal candidate will possess strong technical and critical thinking skills and will have experience in the legal field in e-discovery, litigation support, paralegal, attorney or review project management. Bachelor’s degree required. This organization is rapidly growing and there is high likelihood for vertical growth over time. Send resumes to [email protected].


  • Primary point of contact with clients and ensure consistently superior client service standards
  • Directly oversees, coordinates, and tracks project progress and workflow from initiation to production for multiple projects
  • Serves as an e-discovery consultant who plans and strategizes with clients on how to process data and leverage technology to accomplish project goals
  • Manages client requests, including but not limited to: receipt of data, data processing, release and setup of data to online review tool, support with online review tool and production management
  • Coordinates efforts across multiple operational and support teams, ensuring interdependencies are not missed, project priorities are negotiated, and shared resources are employed effectively
  • Serves as liaison between company, clients, and 3rd party vendors to create and deliver the right solutions
  • Receives and responds to client requests, gathers information necessary for resolving client inquiries and acts as link between the client and internal teams, including Data Processing, Hosting, Forensics, and Finance
  • Anticipates client needs and proactively provides assistance to clients to ensure service and support expectations are met
  • Develops strong, long-term client relationships to drive repeat business and obtain client references
  • Identifies opportunities to for add-on services for clients

Education and Experience

  • Bachelor’s degree, Juris Doctorate a plus
  • Experience in the legal field in e-discovery, litigation support, paralegal, attorney or review project management
  • Experience with client services in a professional environment or account management in a technical environment
  • Platform-specific certifications a plus


  • Excellent verbal and written communication skills, professional demeanor, and ability to multi-task in a fast-paced environment
  • Strong critical thinking skills and the ability to efficiently gather and process information for problem solving and troubleshooting requests from clients
  • Ability to organize and prioritize tasks in a fast-paced, high growth atmosphere without sacrificing quality of client service
  • Ability to work successfully both in a team and as an individual contributor

Interested in this job? Get in touch.

(Accepted file formats are PDF, DOC, DOCX, TXT, RTF and ZIP. File size maximum is 2 MB.)