Job Details

Senior Litigation Support Analyst (LAW FIRM)

Chicago, IL, United States
  • Employment Type: Direct Hire

Our client, a preeminent global law firm, is seeking a Senior Litigation Support Analyst to join it’s thriving and growing e-discovery litigation support team. The Senior Analyst will have extensive e-discovery expertise and be very hands-on technical with data manipulation and can perform deep dives with the most complex data sets, leveraging skills in Relativity and other platforms. The ideal candidate will have strong analytics experience, including TAR, CAL, and creating workspaces in Brainspace and Relativity Analytics. Other tools and languages utilized in this position include SQL, MS Access, and processing tools such as Nuix and LAW. All candidates should have expertise across the EDRM including database administration, complex workflow setup, search construction, results validation, and performing document production. This role will work closely with project managers, case teams, and other litigation support professionals to achieve excellent results. Candidate will have a positive, solution-oriented, adaptable attitude that is willing to pivot with shifting needs and focus. Our client offers a fantastic work environment under strong leadership and great growth potential. Relevant credentials, such as RCA or Brainspace certification are very strongly preferred. Send resumes to [email protected].


  • Works closely with the assigned LPT Project Manager (“Project Manager”) to develop a firm understanding of the technical requirements (e.g., processing specifications) and critical timelines associated with assigned matters
  • Processes and converts client and other electronically stored information in accordance with requirements set by team leadership and the assigned Project Manager
  • Provides hands-on file manipulation, loading and data conversion services
  • Loads processed client and third-party data to review databases
  • Conducts quality checks on data deliveries throughout process
  • Resolves loading errors
  • Creates, configures and administers Relativity workspaces and Brainspace builds as requested by the Project Manager
  • Formats, executes and reports on search term performance and other defined culling as requested by the Project Manager
  • Creates document production deliverables by generating custom metadata load files, native files, text files and images in conformance with project specifications
  • Ensures appropriate OCR, text and image redaction steps are complete
  • Performs quality control and assurance steps on production deliverables following defined procedures
  • Manages packaging, encryption and transmittal of deliverables as requested by the Project Manager
  • Supports all other needs related to the secure receipt, management and transmittal of client data
  • Completes all necessary documentation for media logging, status tracking, quality assurance and reporting
  • Maintains open and consistent communications with Operations and Services team
  • Provides technical support for TextMap and all other litigation and practice technology solutions
  • Troubleshoots escalated issues
  • Assists in developing, documenting and refining necessary procedures to accomplish improved process requirements
  • Contributes to departmental publications, presentations and documentation creations
  • Delivers training to case teams and/or department as required
  • Provides briefings to the Associate Director and Director of Litigation & Practice Technology as requested
  • Supports the execution of special projects
  • Applies firm standards in both technology and practices as identified by Firm leadership and guided by an Associate Director

Qualifications & Requirements

  • Possess a strong combination of technical and matter management experience, capabilities and knowledge
  • Experience with leading e-discovery review platforms (Relativity, DISCO, Recommind) with an emphasis on database setup, complex search construction and results validation, setup of review workflows including document batching
  • Hands-on experience performing complex document productions
  • Possess an advanced understanding of e-discovery processing and data extraction
  • Experience with the use of TAR and other analytics (Relativity Analytics, Brainspace, NexLP) with an emphasis on the use of CAL/CMML and other techniques for deduplication, email threading, review prioritization, sampling, production quality control, privilege identification and other predictive models
  • Experience with processing tools (Relativity, Nuix, Ipro eCapture, LAW)
  • Ability to independently use SQL, MS Access, scripting languages, batch files, text editors and similar tools to convert, analyze and manipulate data
  • Experience managing multiple projects and priorities in a timely fashion, simultaneously with a high degree of accuracy, professionalism and client-service orientation
  • Ability to express thoughts, ideas and information in a clear and compelling manner by highlighting critical points, adjusting messaging to suit the audience, addressing questions and points from others with appropriate responses
  • Ability to identify problems by detecting patterns or connections, researching and analyze problems, determining alternative solutions and creating action steps to solve the problem
  • Ability to think and act quickly, effectively and appropriately in a variety of situations, solving problems while balancing time, quality, cost and risk
  • Ability to work independently and as part of a cross-office team, building relationships, delegating working and escalating risk appropriately
  • ‘Can Do’ attitude. Ability to proactively manage team expectations, recognize needs and adapt plans accordingly
  • Willingness and ability to identify gaps, propose solutions and take ownership of projects
  • Relativity Certified Administrator (RCA); Brainspace Analyst Certification preferred
  • Bachelor’s Degree preferred, though a combination of an Associate’s Degree and commensurate experience will be considered
  • This position requires some weekend and after hours support and may require occasional travel

Interested in this job? Get in touch.

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