Job Details

Account Manager (SOFTWARE COMPANY)

Chicago, IL, United States
  • Employment Type: Direct Hire

As the leading provider of software as a service solution developed by lawyers for lawyers, our client is hiring an Account Manager to join their innovative and expanding sales team. They will be responsible for facilitating communication with clients to build long-term relationships in order to achieve business goals, develop new business within current clients, and identify areas of improvement when needed. This individual must have experience collaborating and working cross-functionally with dev ops teams, direct sales teams, client services teams, and more. The ability to work in a fast-paced environment and juggle multiple accounts while maintaining a high level of client service is a must. Send resumes to [email protected].

Job Description

  • Facilitates the development of current strategic accounts to meet or exceed assigned business goals
  • Builds and maintains relationships with key accounts
  • Facilitates communication with clients to build long-term relationships to help achieve business goals
  • Develops new business with current clients and identify areas of improvement when needed
  • Collaborates with other members of the sales team to grow opportunities within the territory
  • Meets sales targets and performance metrics

Requirements

  • Background in e-discovery
  • Account management or client success experience
  • Evidence of ability nurture trust-centered, long-term relationships with clients 
  • Ability to juggle multiple accounts while maintaining a high level of client service
  • Proven track record of success of continuously hitting goals and quotas
  • Deep knowledge of e-discovery domain, including both technical and legal aspects, using in a consultative approach with clients; should provide examples of trusted-advisor status
  • Passion for representing disruptive, cutting-edge technology that directly challenges status quo products, perspectives, and user experience
  • A firm belief that the future of e-discovery is in the cloud, with talking points to support this position
  • Recognition that it takes a team to deliver an exceptional client experience from pre-sales to project closure; adept at partnering and collaborating with colleagues in all departments in order to exceed client expectations
  • Willing to embrace and leverage cutting-edge sales, marketing, and operational tools to gain insight into prospect and client behavior and accelerate sales and account growth
  • Ability to work in a fast-paced environment
     

Interested in this job? Get in touch.

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