Job Details

Litigation Support Coordinator (LAW FIRM)

New York, NY, United States
  • Employment Type: Direct Hire

Top global law firm seeks a Litigation Support Coordinator in their New York office.  This is a one-person department and requires both strong consultative and technical skills. The Coordinator will be responsible for the development of litigation technical support as point of excellence, both in New York and as part of a global strategy. The Coordinator will oversee all litigation technical support activities, develop and administer litigation support systems, liaise with lawyers, IT and vendors, as well as develop and maintain procedures and best practices.  Ideal candidate will have knowledge using Clearwell, LiveNote and Summation. Send resumes to [email protected].

Job Responsibilities

This is meant to be illustrative and not a comprehensive list of all functions of this role:

  • Develop best practices for handling electronic data.
  • Initiate project meetings and promote participation.
  • Initiate, market, and develop business opportunities.
  • Establish and maintain relationships with clients and consultants.
  • Meets with attorneys to analyze case needs and determine appropriate case automation plans.
  • Demonstrate initiative and responsibility over broad base of litigation support services.
  • Manage the day to day demands of the technical resources for the litigation support department. 
  • Provide consulting services and technical project management on cases.
  • Organize and lead project planning meetings and coordinate and communicate project and database requirements.
  • Prepare requests for proposals from vendors; evaluate vendor proposals and provide cost analysis.
  • Management of data on the system and supervision/performance of day to day functions; building databases, loading data, scanning, coding and or clean up of data; preparation of data for production, etc.
  • Coordinate with vendors and project manage web hosted data. 
  • Maintain and preserve document/data integrity and security.
  • Prepare and develop system documentation, including general training materials and case specific documentation.
  • Delivery of training to lawyers and support staff;  provision of ongoing user support ensuring comfort-level and experience with software with advanced training as needed. 
  • Develop and maintain firm-wide relationships sharing best practice and knowledge.
  • Coordinate and maintain vendor relationships.
  • Work with IT to communicate system requirements and expectations.
  • A general ability and enthusiasm to learn about trends in the area of Litigation support, and forensic investigations, and the delivery of on-line data rooms.
  • Ongoing communication with litigation team regarding litigation support capabilities, automation needs and new trends/tools in the market.
  • Knowledge of changes in electronic discovery rules and ongoing communication with the litigation team in this regard.
  • Ongoing development of technical skills to ensure high level of support to the Practice.

Characteristics, Skills & Experience required:     

  • Maintains and develops knowledge of litigation support services and applications; responsible for staying current  on industry standards and practices.
  • Adopts a team-orientated approach, particularly in meeting deadlines
  • Takes responsibility for work and shows attention to detail
  • Inspires confidence in others
  • Ability to earn respect of fellow team members
  • Honest, open, diplomatic, and direct style
  • Excellent written and verbal communication skills
  • Able to prioritise quickly and calmly during busy periods
  • Works well under pressure
  • Demonstrates strong commitment to maintaining high levels of customer service
  • Approachable and willing to work with others
  • Assertive when necessary
  • Takes initiative

Education / Qualification

  • Bachelors degree
  • Minimum two years (2) years experience with legal technologies, including at least (1) in an advisory capacity, preferably in a law firm environment. 
  • Working knowledge of computers and their applications in the area of litigation/legal support.
  • Minimum of 2 years in project management. 

Commercial Skills

  • Understanding of the market
  • Understanding of electronic discovery rules and interest in keeping informed of upcoming changes
  • Must exhibit mastery and/or high familiarity with the litigation process, law firms, and litigation specific software tools such as Clearwell, West LiveNote and Summation iBlaze.
  • Must understand various data storage methodologies; effective methods for harvesting information from those sources using evidentially defensible methods; strategies for converting harvested data to review-able form; various review methodologies and systems, including vendor-hosted ASP solutions; and methods of effective electronic production.
  • Determining specific application requirements,  manage the implementation of these requirements and, when necessary, learn new technologies that meet these requirements.      

Interested in this job? Get in touch.

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